Payment Policy

How pricing, billing and payments work at HLT Brands.

Last updated: September 24, 2026

1. Currency and prices

All prices on hltbrands.com are listed in US dollars (USD). Any applicable taxes are shown at checkout before you confirm your order. If your bank or card is in another currency, your bank may apply its own exchange rate or fees.

2. Accepted payment methods

We accept payment through the secure payment options shown at checkout (such as major credit and debit cards and other supported methods). Card details are entered directly with our payment processor over an encrypted connection; HLT Brands never sees or stores your full card number.

3. When you are charged

• One-time packages (Ad Account Audit, Keyword and Trend Snapshot, Market Research Report): paid in full when you order.
• Monthly plans (advertising plans and Monthly Trend Tracking): billed monthly in advance on the same date each month.
• Custom research: the fixed fee in your written quote, payable before work starts.

4. Invoices and receipts

You receive an email confirmation and receipt for every payment. Invoices for larger projects are sent by email and are due within 7 days unless otherwise stated.

5. Advertising budgets

Advertising spend is paid directly by you to Google, Meta, TikTok or other platforms. HLT Brands never holds your advertising budget.

6. Failed or late payments

If a recurring payment fails we will email you and retry. Work on a plan may be paused if payment is more than 14 days overdue; we will always tell you before pausing anything.

7. Billing statement

Charges appear on your card or bank statement as HLT BRANDS.

8. Security

Our website uses SSL encryption, and payments are processed by PCI-DSS compliant payment providers.

9. Billing questions

If you believe you have been charged incorrectly, email contact@hltbrands.com with your order number. We correct genuine errors immediately — please contact us before opening a dispute with your bank.

Contact

HLT BRANDS Household Business (“HLT Brands”)
Lot 4, LK 7-3, My Gia An Khanh Urban Area, Nam Nha Trang Ward, Khanh Hoa Province, Vietnam
Email: contact@hltbrands.com
Phone: +84 384 565 454
Business registration no. 040093006279