{"id":38,"date":"2026-09-23T10:24:55","date_gmt":"2026-09-23T10:24:55","guid":{"rendered":"https:\/\/hltbrands.com\/customer-support\/"},"modified":"2026-09-24T17:24:29","modified_gmt":"2026-09-24T10:24:29","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/hltbrands.com\/vi\/customer-support\/","title":{"rendered":"H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng"},"content":{"rendered":"<section class=\"section\" id=\"section_1526869193\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-883927250\">\n\n\t<div id=\"col-780480653\" class=\"col medium-12 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"hl-policy\"><span class=\"hl-eyebrow\">Tr\u1ee3 gi\u00fap<\/span><\/p>\n<h1>H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng<\/h1>\n<p class=\"hl-lead\">C\u00e1ch li\u00ean h\u1ec7 ch\u00fang t\u00f4i, khi n\u00e0o ch\u00fang t\u00f4i ph\u1ea3n h\u1ed3i v\u00e0 nh\u1eefng g\u00ec b\u1ea1n c\u00f3 th\u1ec3 mong \u0111\u1ee3i khi l\u00e0 kh\u00e1ch h\u00e0ng.<\/p>\n<p class=\"hl-note\">C\u1eadp nh\u1eadt l\u1ea7n cu\u1ed1i: 24\/09\/2026<\/p>\n<h2>1. C\u00e1ch li\u00ean h\u1ec7<\/h2>\n<ul>\n<li><strong>Email:<\/strong> <a href=\"mailto:contact@hltbrands.com\">contact@hltbrands.com<\/a> \u2014 ph\u00f9 h\u1ee3p cho n\u1ed9i dung chi ti\u1ebft, \u1ea3nh ch\u1ee5p m\u00e0n h\u00ecnh ho\u1eb7c t\u1ec7p \u0111\u00ednh k\u00e8m.<\/li>\n<li><strong>\u0110i\u1ec7n tho\u1ea1i:<\/strong> +84 384 565 454 \u2014 ph\u00f9 h\u1ee3p cho v\u1ea5n \u0111\u1ec1 kh\u1ea9n c\u1ea5p.<\/li>\n<li><strong>Bi\u1ec3u m\u1eabu li\u00ean h\u1ec7:<\/strong> tr\u00ean trang <a href=\"\/vi\/contact-us\/\">Li\u00ean h\u1ec7<\/a> c\u1ee7a ch\u00fang t\u00f4i.<\/li>\n<\/ul>\n<h2>2. Gi\u1edd h\u1ed7 tr\u1ee3 v\u00e0 th\u1eddi gian ph\u1ea3n h\u1ed3i<\/h2>\n<p>Gi\u1edd h\u1ed7 tr\u1ee3 t\u1eeb Th\u1ee9 Hai \u0111\u1ebfn Th\u1ee9 B\u1ea3y, 9:00 \u2013 17:00 (gi\u1edd Vi\u1ec7t Nam, GMT+7). Ch\u00fang t\u00f4i ph\u1ea3n h\u1ed3i m\u1ecdi tin nh\u1eafn trong v\u00f2ng 24 gi\u1edd trong gi\u1edd h\u1ed7 tr\u1ee3; tin nh\u1eafn nh\u1eadn ngo\u00e0i gi\u1edd n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c tr\u1ea3 l\u1eddi v\u00e0o ng\u00e0y l\u00e0m vi\u1ec7c ti\u1ebfp theo. C\u00e1c g\u00f3i qu\u1ea3ng c\u00e1o c\u00f3 th\u1eddi gian ph\u1ea3n h\u1ed3i nhanh h\u01a1n nh\u01b0 ghi tr\u00ean trang B\u1ea3ng gi\u00e1.<\/p>\n<h2>3. V\u1ea5n \u0111\u1ec1 kh\u1ea9n c\u1ea5p<\/h2>\n<p>N\u1ebfu qu\u1ea3ng c\u00e1o ng\u1eebng ch\u1ea1y, t\u00e0i kho\u1ea3n qu\u1ea3ng c\u00e1o b\u1ecb h\u1ea1n ch\u1ebf ho\u1eb7c chi ti\u00eau c\u00f3 d\u1ea5u hi\u1ec7u b\u1ea5t th\u01b0\u1eddng, vui l\u00f2ng g\u1ecdi \u0111i\u1ec7n. Ch\u00fang t\u00f4i x\u1eed l\u00fd nh\u01b0 vi\u1ec7c kh\u1ea9n c\u1ea5p v\u00e0 b\u1eaft \u0111\u1ea7u ngay trong ng\u00e0y cho m\u1ecdi kh\u00e1ch h\u00e0ng, v\u1edbi m\u1ecdi g\u00f3i.<\/p>\n<h2>4. Th\u00f4ng tin n\u00ean g\u1eedi k\u00e8m<\/h2>\n<ul>\n<li>S\u1ea3n ph\u1ea9m, trang ho\u1eb7c t\u00e0i kho\u1ea3n qu\u1ea3ng c\u00e1o li\u00ean quan<\/li>\n<li>B\u1ea1n mong \u0111\u1ee3i \u0111i\u1ec1u g\u00ec v\u00e0 \u0111i\u1ec1u g\u00ec \u0111\u00e3 x\u1ea3y ra<\/li>\n<li>\u1ea2nh ch\u1ee5p m\u00e0n h\u00ecnh v\u1ea5n \u0111\u1ec1, n\u1ebfu c\u00f3 th\u1ec3<\/li>\n<li>M\u00e3 \u0111\u01a1n h\u00e0ng cho c\u00e2u h\u1ecfi v\u1ec1 thanh to\u00e1n<\/li>\n<\/ul>\n<h2>5. Quy\u1ec1n truy c\u1eadp v\u00e0 b\u00e0n giao<\/h2>\n<p>T\u00e0i kho\u1ea3n qu\u1ea3ng c\u00e1o lu\u00f4n \u0111\u1ee9ng t\u00ean b\u1ea1n. Khi c\u00f4ng vi\u1ec7c k\u1ebft th\u00fac ho\u1eb7c b\u1ea5t c\u1ee9 khi n\u00e0o b\u1ea1n y\u00eau c\u1ea7u, ch\u00fang t\u00f4i g\u1ee1 quy\u1ec1n truy c\u1eadp v\u00e0 b\u00e0n giao to\u00e0n b\u1ed9 c\u00e0i \u0111\u1eb7t chi\u1ebfn d\u1ecbch, b\u00e1o c\u00e1o v\u00e0 t\u00e0i li\u1ec7u nghi\u00ean c\u1ee9u trong 5 ng\u00e0y l\u00e0m vi\u1ec7c, mi\u1ec5n ph\u00ed.<\/p>\n<h2>6. Khi\u1ebfu n\u1ea1i<\/h2>\n<p>N\u1ebfu b\u1ea1n ch\u01b0a h\u00e0i l\u00f2ng v\u1edbi c\u00f4ng vi\u1ec7c c\u1ee7a ch\u00fang t\u00f4i, h\u00e3y g\u1eedi email t\u1edbi <a href=\"mailto:contact@hltbrands.com\">contact@hltbrands.com<\/a> v\u1edbi ti\u00eau \u0111\u1ec1 \u201cKhi\u1ebfu n\u1ea1i\u201d. Ch\u00fang t\u00f4i x\u00e1c nh\u1eadn trong 24 gi\u1edd v\u00e0 c\u1ed1 g\u1eafng gi\u1ea3i quy\u1ebft trong 7 ng\u00e0y l\u00e0m vi\u1ec7c. Vui l\u00f2ng li\u00ean h\u1ec7 ch\u00fang t\u00f4i tr\u01b0\u1edbc khi khi\u1ebfu n\u1ea1i giao d\u1ecbch v\u1edbi ng\u00e2n h\u00e0ng \u2014 ch\u00fang t\u00f4i s\u1eeda ngay c\u00e1c l\u1ed7i th\u1ef1c s\u1ef1.<\/p>\n<h2>Li\u00ean h\u1ec7<\/h2>\n<p>H\u1ed8 KINH DOANH HLT BRANDS (\u201cHLT Brands\u201d)<br \/>L\u00f4 4, LK 7-3, K\u0110T M\u1ef9 Gia An Kh\u00e1nh, Ph\u01b0\u1eddng Nam Nha Trang, T\u1ec9nh Kh\u00e1nh H\u00f2a, Vi\u1ec7t Nam<br \/>Email: <a href=\"mailto:contact@hltbrands.com\">contact@hltbrands.com<\/a><br \/>\u0110i\u1ec7n tho\u1ea1i: +84 384 565 454<br \/>M\u00e3 s\u1ed1 h\u1ed9 kinh doanh 040093006279<\/p>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1526869193 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-38","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hltbrands.com\/vi\/wp-json\/wp\/v2\/pages\/38","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hltbrands.com\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hltbrands.com\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hltbrands.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hltbrands.com\/vi\/wp-json\/wp\/v2\/comments?post=38"}],"version-history":[{"count":1,"href":"https:\/\/hltbrands.com\/vi\/wp-json\/wp\/v2\/pages\/38\/revisions"}],"predecessor-version":[{"id":89,"href":"https:\/\/hltbrands.com\/vi\/wp-json\/wp\/v2\/pages\/38\/revisions\/89"}],"wp:attachment":[{"href":"https:\/\/hltbrands.com\/vi\/wp-json\/wp\/v2\/media?parent=38"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}